Testimonials 3.9/5 based on 30 reviews
JONNY EIDE
"The driver was there before the agreed timing...which was very good for us....exellent service"
11 Jun 2026
Verified Rider
HILDE REITAN HANSEN
"The vehicle felt a bit old and worn, and not too big. Driver was early, which was good, since we also were :) He called and arranged to meet us inside the terminal, and dropped us off just as ordered. "
09 Jun 2026
Verified Rider
HANNAH KEAR
"Thank you "
08 Jun 2026
Verified Rider
MICHAEL BEASON
"Drive not at the exit of international at 11:45 when I had booked for pickup. I had to call Phoenix twice. When the driver eventually came to the terminal he argued about trying to call me I had one missed call when I was on the phone with His control. No apologies "
06 Jun 2026
Verified Rider
PAUL PAYNE
"All in all, a very good service.
The drivers were very courteous, efficient and helpful.
We will definitely like to use this service again.
I would highly recommend as the pricing was very competitive."
04 Jun 2026
Verified Rider
JACK MORAN
"Smooth service. "
04 Jun 2026
Verified Rider
ANDI DONOVAN
"The driver was very courteous and kept us up to date but the car was around 45-1 hour late which meant we were late home for the babysitter which cost us extra money. It wasnt the drivers fault roads were closed but a huge inconvenience
"
03 Jun 2026
Verified Rider
GARY ANDREWS
"Excellent service. Smart driver, car immaculate and an enjoyable journey. Will definitely use again and thoroughly recommended! Thank you
"
01 Jun 2026
Verified Rider
MAY BRYANT
"Great polite prompt skillful"
29 May 2026
Verified Rider
HEIDI HEPWORTH JAMES
"Driver was first class! Tipped in cash. "
20 May 2026
Verified Rider
ROBIN RAYNER
"Comfortable Tesla for both journeys."
18 May 2026
Verified Rider
JOHN DUCHIN
"We were asked to meet the driver in one of the car parks. When he arrived he had to fill up up with fuel before starting the journey. After a while it was apparent that he had not had sufficient rest and had probably just finished a night shift as that was his usual practice. However he got us there in one hour and was courteous and polite so I gave him a tip.
The return journey was a nightmare as the driver did not have the correct address and even after I had given him the correct post code of the Premier Inn he took some time to eventually find us. He was incapable of using a Sat nav and got lost on narrow country lanes so the return journey took 40 minutes longer and we nearly missed our flight. His driving was fast and erratic and my wife was quite concerned. He did not get a tip and i will never use Phoenix Ground Transport again"
18 May 2026
Verified Rider
JOHN DUCHIN
"We were asked to meet the driver in one of the car parks. When he arrived he had to fill up up with fuel before starting the journey. After a while it was apparent that he had not had sufficient rest and had probably just finished a night shift as that was his usual practice. However he got us there in one hour and was courteous and polite so I gave him a tip.
The return journey was a nightmare as the driver did not have the correct address and even after I had given him the correct post code of the Premier Inn he took some time to eventually find us. He was incapable of using a Sat nav and got lost on narrow country lanes so the return journey took 40 minutes longer and we nearly missed our flight. His driving was fast and erratic and my wife was quite concerned. He did not get a tip and i will never use Phoenix Ground Transport again"
18 May 2026
Verified Rider
STEPHEN THOMPSETT
"Dodgy drive home not sure if he was tired as he had come from Luton. Driving on cats eyes all the time and sharp braking every time a car came the other way or a corner or hill"
15 May 2026
Verified Rider
MARK GRECH
"Samy the driver drove very prudently and was extremely courteous "
13 May 2026
Verified Rider
LOUISE SHEARER
"The driver wasn’t waiting for us in the terminal building and contactng by phone was difficult. In the end we had to wait in the car park but it was stressful making the arrangement
"
08 May 2026
Verified Rider
LOUISE SHEARER
"The driver wasn’t waiting for us in the terminal building and contactng by phone was difficult. In the end we had to wait in the car park but it was stressful making the arrangement
"
08 May 2026
Verified Rider
DERMOT MCCOLLUM
"Good work"
01 May 2026
Verified Rider
IAN JAMES
" Driver arrived in good time before schedule very helpful with bags"
28 Apr 2026
Verified Rider
SOPHIE FITZGERALD
"Great experience. On time and professional"
27 Apr 2026
Verified Rider
DANIELA TOMCKOVA
"Perfect! On time, reliable service."
26 Apr 2026
Verified Rider
MICHAEL COWAN
"Very late pickup. Traffic was bad so may not have been fully the fault of the driver but why not check traffic conditions in advance? Paid extra for Tesla but actual car was very old with worn seats and apparently no air conditioning. Very dissapointing. Whilst I like the convenience of the booking system, no excuse for state of vehicle."
25 Apr 2026
Verified Rider
HARPREET SRAW
"Great "
15 Apr 2026
Verified Rider
SURAJ KRISHNAMURTHY
"Very punctual and pleasant drive. Nothing to fault with the experience."
09 Apr 2026
Verified Rider
JACQUELINE THALLON
"Excellent driver. Treated me with kindness and concern."
06 Apr 2026
Verified Rider
ALIAKSANDR KALENCHYTS
"Driver was still not there after 35 mins"
30 Mar 2026
Verified Rider
MANDY
"On time which was great. Average journey.
Our booking confirmation said a Tesla 6 our car was a Prius. "
29 Mar 2026
Verified Rider
ANGELA GENIN
"Driver was not at the arrival for meet and greet please refund to me the difference as paid yiu for this !
Thank you "
28 Mar 2026
Verified Rider
WINIFRED BOAKYE DANKWAH
"My cab service was exceptional "
17 Mar 2026
Verified Rider
PIYUSH SINGH
"Great service
"
17 Mar 2026
Verified Rider
JONNY EIDE
"The driver was there before the agreed timing...which was very good for us....exellent service"
11 Jun 2026
Verified Rider
HILDE REITAN HANSEN
"The vehicle felt a bit old and worn, and not too big. Driver was early, which was good, since we also were :) He called and arranged to meet us inside the terminal, and dropped us off just as ordered. "
09 Jun 2026
Verified Rider
HANNAH KEAR
"Thank you "
08 Jun 2026
Verified Rider
MICHAEL BEASON
"Drive not at the exit of international at 11:45 when I had booked for pickup. I had to call Phoenix twice. When the driver eventually came to the terminal he argued about trying to call me I had one missed call when I was on the phone with His control. No apologies "
06 Jun 2026
Verified Rider
PAUL PAYNE
"All in all, a very good service.
The drivers were very courteous, efficient and helpful.
We will definitely like to use this service again.
I would highly recommend as the pricing was very competitive."
04 Jun 2026
Verified Rider
JACK MORAN
"Smooth service. "
04 Jun 2026
Verified Rider
ANDI DONOVAN
"The driver was very courteous and kept us up to date but the car was around 45-1 hour late which meant we were late home for the babysitter which cost us extra money. It wasnt the drivers fault roads were closed but a huge inconvenience
"
03 Jun 2026
Verified Rider
GARY ANDREWS
"Excellent service. Smart driver, car immaculate and an enjoyable journey. Will definitely use again and thoroughly recommended! Thank you
"
01 Jun 2026
Verified Rider
MAY BRYANT
"Great polite prompt skillful"
29 May 2026
Verified Rider
HEIDI HEPWORTH JAMES
"Driver was first class! Tipped in cash. "
20 May 2026
Verified Rider
ROBIN RAYNER
"Comfortable Tesla for both journeys."
18 May 2026
Verified Rider
JOHN DUCHIN
"We were asked to meet the driver in one of the car parks. When he arrived he had to fill up up with fuel before starting the journey. After a while it was apparent that he had not had sufficient rest and had probably just finished a night shift as that was his usual practice. However he got us there in one hour and was courteous and polite so I gave him a tip.
The return journey was a nightmare as the driver did not have the correct address and even after I had given him the correct post code of the Premier Inn he took some time to eventually find us. He was incapable of using a Sat nav and got lost on narrow country lanes so the return journey took 40 minutes longer and we nearly missed our flight. His driving was fast and erratic and my wife was quite concerned. He did not get a tip and i will never use Phoenix Ground Transport again"
18 May 2026
Verified Rider
JOHN DUCHIN
"We were asked to meet the driver in one of the car parks. When he arrived he had to fill up up with fuel before starting the journey. After a while it was apparent that he had not had sufficient rest and had probably just finished a night shift as that was his usual practice. However he got us there in one hour and was courteous and polite so I gave him a tip.
The return journey was a nightmare as the driver did not have the correct address and even after I had given him the correct post code of the Premier Inn he took some time to eventually find us. He was incapable of using a Sat nav and got lost on narrow country lanes so the return journey took 40 minutes longer and we nearly missed our flight. His driving was fast and erratic and my wife was quite concerned. He did not get a tip and i will never use Phoenix Ground Transport again"
18 May 2026
Verified Rider
STEPHEN THOMPSETT
"Dodgy drive home not sure if he was tired as he had come from Luton. Driving on cats eyes all the time and sharp braking every time a car came the other way or a corner or hill"
15 May 2026
Verified Rider
MARK GRECH
"Samy the driver drove very prudently and was extremely courteous "
13 May 2026
Verified Rider
LOUISE SHEARER
"The driver wasn’t waiting for us in the terminal building and contactng by phone was difficult. In the end we had to wait in the car park but it was stressful making the arrangement
"
08 May 2026
Verified Rider
LOUISE SHEARER
"The driver wasn’t waiting for us in the terminal building and contactng by phone was difficult. In the end we had to wait in the car park but it was stressful making the arrangement
"
08 May 2026
Verified Rider
DERMOT MCCOLLUM
"Good work"
01 May 2026
Verified Rider
IAN JAMES
" Driver arrived in good time before schedule very helpful with bags"
28 Apr 2026
Verified Rider
SOPHIE FITZGERALD
"Great experience. On time and professional"
27 Apr 2026
Verified Rider
DANIELA TOMCKOVA
"Perfect! On time, reliable service."
26 Apr 2026
Verified Rider
MICHAEL COWAN
"Very late pickup. Traffic was bad so may not have been fully the fault of the driver but why not check traffic conditions in advance? Paid extra for Tesla but actual car was very old with worn seats and apparently no air conditioning. Very dissapointing. Whilst I like the convenience of the booking system, no excuse for state of vehicle."
25 Apr 2026
Verified Rider
HARPREET SRAW
"Great "
15 Apr 2026
Verified Rider
SURAJ KRISHNAMURTHY
"Very punctual and pleasant drive. Nothing to fault with the experience."
09 Apr 2026
Verified Rider
JACQUELINE THALLON
"Excellent driver. Treated me with kindness and concern."
06 Apr 2026
Verified Rider
ALIAKSANDR KALENCHYTS
"Driver was still not there after 35 mins"
30 Mar 2026
Verified Rider
MANDY
"On time which was great. Average journey.
Our booking confirmation said a Tesla 6 our car was a Prius. "
29 Mar 2026
Verified Rider
ANGELA GENIN
"Driver was not at the arrival for meet and greet please refund to me the difference as paid yiu for this !
Thank you "
28 Mar 2026
Verified Rider
WINIFRED BOAKYE DANKWAH
"My cab service was exceptional "
17 Mar 2026
Verified Rider
PIYUSH SINGH
"Great service
"
17 Mar 2026
Verified Rider